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Misa Chien: Helping Entrepreneurs Improve Customer Experience

August 12, 2014

Misa Chien’s venture: Nom Nom TV is an easy weeknight dinner ideas blog, and posts vary everywhere from the best items to purchase at 99 ranch market, to the best banh mi recipe to make at home. We also have posts about soba noodles, how to make teppanyaki at home, as well as the perfect roasted carrot recipe.  To learn more, visit NomNom.tv

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Resource Mentioned:

  • Your Big Idea: Successful Entrepreneurs have One Big Idea. Follow JLD’s FREE training & you’ll discover Your Big Idea in less than an hour!

Success Quote

  • ‘Opportunity is missed by most people because it is dressed in overalls and looks like work.’ – Thomas A. Edison

Business Failure

  • Misa shares her failure with a partnership that dissolved into disaster – both for the business and the friendship. She gives some incredible advice on how to avoid this mistake, plus shares the specific steps she has taken in future dealings.

Entrepreneurial AH-HA Moment

  • Misa saw a massive gap in the communications aspect of customer feedback. She set out to correct this with Fosubo, and has been rockin’ ever since!

Current Business

  • Misa shares the ground level experience of a red hot Entrepreneur in San Fran… What a whirlwind!

Small Business Resource

  • Screen O Matic: Online screen recorder: one-click recording for free.

Best Business Book

  • The Charisma Myth by Olivia Fox Cabane

Interview Links

  • Praiseworthy – is a customer service blog specializing in helping businesses improve their online reputation.  To find out how to get google reviews for your business, you can visit our blog here. (Sorry! This link was active when this episode was first published in 2014. This site is no longer available.)
  • Misa’s email

Sponsors

  • LegalZoom wants to help you start your business right. Visit LegalZoom.com, where you’ll find award-winning services developed by some of the best legal minds in the country, and enter FIRE in the referral box at checkout.
  • ZipRecruiter: With ZipRecruiter you can post to fifty plus job sites, including social networks like LinkedIn, Facebook and Twitter, all with a single click. Post a job free at ZipRecruiter.com/Fire.
  • SquareSpace: Enter code FIRE for a free trial and 10% off. SquareSpace: Everything you need to create an exceptional website!

Killer Resources!

1) The Common Path to Uncommon Success: JLD’s 1st traditionally published book! Over 3000 interviews with the world’s most successful Entrepreneurs compiled into a 17-step roadmap to financial freedom and fulfillment!

2) Free Podcast Course: Learn from JLD how to create and launch your podcast!

3) Podcasters’ Paradise: The #1 podcasting community in the world!

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